Elevate your travel experience with the newly launched FlySmart mobile app, brought to you by the Malaysian Aviation Commission (MAVCOM). This app is designed to ensure your traveller's rights are safeguarded every step of the way. Simply create a consumer account with MAVCOM by providing your email address, name, and phone number**, and embark on your journeys with the peace of mind that your rights are just a tap away*.

Upon registering with the FlySmart app, you gain the ability to lodge complaints* directly with MAVCOM about any issues encountered during your air travel, such as service discrepancies, non-compliance, or violations. Enhance your complaint by instantly capturing photos and attaching relevant documents to bolster your case. Stay informed with real-time updates as your complaints progress from initiation to resolution, and easily monitor their status through the Case History list.

Keep yourself well-informed with the latest travel-related updates, including national flight disruptions, breaking news, and other significant travel events, all delivered directly to your FlySmart app. With seamless access to the FlySmart website and Facebook page within the app, you can effortlessly access crucial information about your rights as a traveler*.

Download and install the FlySmart mobile app today to travel smarter and more securely with FlySmart!

*An internet connection is required at all times.

**Your personal data will be used exclusively for MAVCOM's complaints management.

**Please review the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/.

What's New in the Latest Version 2.5.4

Last updated on Oct 20, 2024

1) Additional features
- Travel Advisory
- Know Your Rights
- Account Deletion
- Refund Process

2) Bug fixes

3) Design improvements