Discover the essential services and perks available through the acclaimed Mein o2 app, designed to enhance your experience as an o2 customer. Whether you're managing a prepaid or contract plan, the Mein o2 app provides a seamless way to access crucial information and benefits at your fingertips. For business clients, the o2 Business App offers tailored services to meet your professional needs.

Key Features of the Mein o2 App

For Contract Customers

• Monitor Consumption: Keep track of your data usage, both domestically and internationally, along with your telephony and SMS usage outside of flat rates. You can even set this up as a home widget for easy access.
• Tariff Management: Review your current plan details and easily add or modify tariff options to suit your needs.
• Update Customer Data: Change your personal information conveniently while on the move.
• View Invoices: Access your invoices and detailed billing statements (EVN) directly through the app.
• SIM & Contract Services: Handle tasks like number portability, ordering and activating an eSIM, and managing third-party services with ease.
• Network Check & Fault Reporting: Utilize the live check feature to monitor the o2 network and submit fault reports if necessary.
• Exclusive Benefits: Enjoy monthly perks and rewards through our Priority loyalty program, designed to enhance your experience as a valued customer.

For Prepaid Customers

• Usage Overview: Check your data volume and units (minutes & SMS) that you've used.
• Credit Management: View your current credit balance and top it up effortlessly when needed.
• Tariff Customization: Change your tariff or book additional options to match your current needs.
• Update Customer Data: Modify your personal details conveniently while on the move.
• Network Check: Use the live check feature to monitor the o2 network status.

For My Handy Customers

• Contract Information: Access detailed information about your My Handy contract.
• Digital Invoices: View your invoices digitally for easy reference.
• Installment Plan Details: Get insights into your installment plan.
• Early Payment Option: Take advantage of the early payment feature to manage your payments effectively.

Important Notes

The Mein o2 app is specifically designed for o2 private customers. Business customers should download the o2 Business App for their needs. Please be aware that Alice Mobile connections and services from third-party providers are not supported within the Mein o2 app.

Liability and Requirements

It's important to note that the Mein o2 app is built on the online services provided by Telefónica Germany. While we strive for constant availability, we cannot guarantee uninterrupted service at all times. To fully utilize the features of the Mein o2 app, you must have an account registered at o2online.de.